SUPPLY CHAIN TRAINING COURSE GROUP
All courses in the SUPPLY CHAIN TRAINING COURSE GROUP can be applied across ALL INDUSTRIES.
Please contact John & Partners for detailed consultation.
SUPPLY CHAIN FUNDAMENTALS
1. Overview
The course provides a comprehensive foundation in Supply Chain Management (SCM), helping businesses understand how goods, services, and information flow from suppliers to end customers. Participants will be introduced to key concepts, models, and components of the supply chain such as supply, production, logistics, distribution, and customer fulfillment, along with the role of OPEX in optimizing the supply chain.
2. Suitable for Businesses
This course is suitable for businesses that:
. Are just starting to build or want to standardize their supply chain management system.
. Need to enhance the capabilities of logistics, procurement, production, and operations management teams.
. Are facing challenges such as high costs, large inventories, delayed deliveries, or lack of transparency.
. Aim to improve efficiency, reduce waste, and enhance customer experience.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concepts, roles, and structure of a modern supply chain.
. Analyze the links within the supply chain and their impact on overall efficiency.
. Identify common supply chain challenges and OPEX solutions.
. Build a solid foundation in SCM management to apply advanced methods such as Lean, Digital, and AI.
. Lay the groundwork to optimize cost, speed, and quality across the entire value chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
DEMAND FORECASTING & PLANNING
1. Overview
The course focuses on Demand Forecasting & Planning, a core competency in modern supply chain management. Participants will learn how to forecast customer demand using historical data, market trends, and big data analytics, combined with production, procurement, and distribution planning to ensure optimal supply-demand balance. The program emphasizes a data-driven mindset and the application of both quantitative and qualitative analytical tools to improve forecasting accuracy.
2. Suitable for Businesses
This course is suitable for businesses that:
. Face challenges with inaccurate demand forecasts, leading to excess inventory or stockouts.
. Want to synchronize sales, production, and supply chain planning.
. Need to enhance the capabilities of supply chain, sales, marketing, planning, and finance teams.
. Aim to reduce costs, improve forecast accuracy, and enhance service levels.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles and role of Demand Forecasting & Planning in the supply chain.
. Apply quantitative forecasting methods (time series, regression, simulation) and qualitative methods (Delphi, market surveys).
. Build demand plans aligned with production, procurement, and distribution.
. Minimize the risks of stockouts or overstocking.
. Enhance strategic decision-making based on data and market insights.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
INTEGRATED BUSINESS PLANNING (IBP) & S&OP
1. Overview
The course focuses on Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP) – modern management methods that help businesses synchronize business strategy with sales, production, finance, and supply chain planning. Participants will learn how to connect demand forecast data, production capacity, inventory, and financial information to make integrated, transparent, and optimal decisions. This forms a crucial foundation in the Operational Excellence (OPEX) journey, enabling businesses to be agile and responsive to market fluctuations.
2. Suitable for Businesses
This course is suitable for businesses that:
. Want to standardize business and operational planning systems.
. Face supply-demand imbalances, high inventory levels, or delayed deliveries.
. Need to enhance collaboration between Sales, Marketing, Supply Chain, Finance, and Operations.
. Aim to make fast decisions, optimize costs, and improve customer satisfaction.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concepts, principles, and processes of IBP & S&OP.
. Link sales, production, finance, and supply chain plans effectively.
. Apply data and analytical tools to improve forecasting and planning accuracy.
. Minimize the risks of resource shortages or excesses.
. Build integrated management capabilities, enhancing transparency and adaptability.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
LEAN SUPPLY CHAIN MANAGEMENT
1. Overview
The course focuses on Lean Supply Chain Management, helping businesses eliminate waste and optimize the flow of materials, information, and products across the entire supply chain. Participants will learn how to apply Lean principles and OPEX to design a faster, leaner, lower-cost, and more flexible supply chain, while enhancing the value delivered to customers.
2. Suitable for Businesses
This course is suitable for businesses that:
. Face excess inventory, long lead times, or high logistics costs.
. Need to build a lean and flexible supply chain to adapt to market fluctuations.
. Want to enhance the capabilities of their Supply Chain, Logistics, Procurement, Production, and QA/QC teams.
. Aim to reduce waste, increase efficiency, and improve customer experience.
3. Key Benefits
After completing the course, participants will be able to:
. Understand Lean principles and how to apply them to the supply chain.
. Analyze and eliminate the 7 types of waste in the supply chain.
. Design a lean, fast, and cost-optimized supply chain.
. Integrate Lean Supply Chain with S&OP, Demand Planning, and Supplier Management.
. Build resilience and agility within the supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
GLOBAL LOGISTICS &
TRANSPORTATION EXCELLENCE
1. Overview
The course focuses on Global Logistics & Transportation, helping businesses effectively manage transportation and distribution operations on a global scale. Participants will learn how to optimize logistics costs, reduce lead times, select appropriate transportation modes (road, sea, air, rail), and apply OPEX and digital technologies to enhance transparency, safety, and reliability in supply chain operations.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in import-export, international trade, logistics, and multinational distribution.
. Face high transportation costs, delayed deliveries, or lack of transparency in the logistics chain.
. Want to enhance the capabilities of supply chain, logistics, operations, and import-export teams.
. Aim to optimize costs, improve reliability, and boost global competitiveness.
3. Key Benefits
After completing the course, participants will be able to:
. Understand global logistics models and international transportation methods.
. Optimize transportation costs and design an efficient logistics network.
. Manage risks in global logistics (port delays, fuel price fluctuations, international regulations).
. Apply digital technologies, tracking, and analytics in logistics management.
. Build a transparent, flexible, and sustainable global supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
INVENTORY MANAGEMENT & OPTIMIZATION
1. Overview
The course focuses on Inventory Management & Optimization, helping businesses manage and optimize inventory levels to balance costs, responsiveness, and customer satisfaction. Participants will learn how to apply modern inventory models (EOQ, Safety Stock, ABC/XYZ Analysis, Just-in-Time, Kanban), combined with digital technologies and data analytics to enhance accuracy, transparency, and flexibility in inventory management.
2. Suitable for Businesses
This course is suitable for businesses that:
. Frequently face excess or shortage of inventory.
. Want to reduce storage costs, increase inventory turnover, and improve cash flow.
. Need to enhance the capabilities of supply chain, logistics, production planning, and finance teams.
. Aim to optimize the flow of materials – finished goods – services and improve overall supply chain efficiency.
Key Benefits
After completing the course, participants will be able to:
. Understand the principles and strategies of inventory management.
. Apply modern inventory tools and models for accurate decision-making.
. Optimize safety stock levels, storage costs, and operational expenses.
. Use OPEX and Lean Thinking to reduce inventory waste.
. Build a lean, responsive, and cost-efficient supply chain.
Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
QUẢN TRỊ LOGISTICS & VẬN TẢI TOÀN CẦU
GLOBAL LOGISTICS &
TRANSPORTATION EXCELLENCE
1. Overview
The course focuses on Global Logistics & Transportation, helping businesses effectively manage the transportation and distribution of goods globally. Participants will learn how to optimize logistics costs, shorten lead times, and select the appropriate transportation modes (road, sea, air, rail), while applying OPEX and digital technologies to enhance transparency, safety, and reliability in supply chain operations.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in import-export, international trade, logistics, and multinational distribution.
. Are facing high transportation costs, delivery delays, or lack of transparency in the logistics chain.
. Want to enhance the capabilities of their supply chain, logistics, operations, and import-export teams.
. Aim to optimize costs, improve reliability, and increase global competitiveness.
3. Key Benefits
After completing the course, participants will be able to:
. Understand global logistics models and international transportation methods.
. Optimize transportation costs and design efficient logistics networks.
. Manage risks in global logistics (port delays, fuel price fluctuations, international regulations).
. Apply digital technologies, tracking, and analytics in logistics management.
. Enhance capabilities to build a transparent, flexible, and sustainable global supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
INVENTORY MANAGEMENT & OPTIMIZATION
1. Overview
The course focuses on Inventory Management & Optimization, helping businesses manage and optimize inventory levels to balance costs, response speed, and customer satisfaction. Participants will learn how to apply modern inventory models (EOQ, Safety Stock, ABC/XYZ Analysis, Just-in-Time, Kanban) combined with digital technologies and data analytics to increase accuracy, transparency, and flexibility in inventory management.
2. Suitable for Businesses
This course is suitable for businesses that:
. Frequently face excessive or insufficient inventory.
. Want to reduce storage costs, increase inventory turnover, and improve cash flow.
. Need to enhance the capabilities of their supply chain, logistics, production planning, and finance teams.
. Aim to optimize the flow of materials, finished goods, and services and improve overall supply chain efficiency.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles and strategies of inventory management.
. Apply modern inventory tools and models for accurate decision-making.
. Optimize safety stock levels, storage costs, and operating expenses.
. Apply OPEX & Lean Thinking to reduce waste in inventory management.
. Build a lean, responsive, and cost-efficient supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
WAREHOUSE MANAGEMENT EXCELLENCE
1. Overview
The course focuses on Warehouse Management – a critical link in the supply chain. Participants will learn how to organize, operate, and optimize warehouses by applying OPEX & Lean principles. Content includes layout design, inbound–outbound–inventory processes, inventory control, goods management, WMS (Warehouse Management System), and warehouse automation solutions. The goal is to help businesses reduce costs, increase efficiency, and ensure accuracy in storage and distribution.
2. Suitable for Businesses
This course is suitable for businesses that:
. Have large-scale warehouse systems or face challenges in space utilization, inventory, and goods control.
. Need to enhance the capabilities of their logistics, supply chain, and warehouse operations teams.
. Want to apply Lean & OPEX to reduce waste in warehouse operations.
. Aim to increase processing speed, accuracy, and customer experience.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles of modern warehouse management.
. Optimize layout, inbound–outbound–inventory processes, and goods control.
. Apply Lean practices and WMS technology to improve warehouse efficiency.
. Minimize storage costs, errors, and order processing time.
. Build sustainable, transparent, and high-performance warehouse management capabilities.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
PROCUREMENT & STRATEGIC SOURCING
1. Overview
The course focuses on Procurement & Strategic Sourcing, helping businesses effectively manage purchasing activities and develop sourcing strategies. Participants will learn how to build lean procurement processes, select and evaluate suppliers, negotiate contracts, and optimize costs, while aligning procurement activities with business strategy and OPEX. The content also covers modern trends such as sustainable procurement, supply chain risk management, and digital technologies in procurement.
2. Suitable for Businesses
This course is suitable for businesses that:
. Engage in complex purchasing, import, and sourcing activities.
. Aim to reduce costs, increase transparency, and improve quality in procurement.
. Want to enhance the capabilities of their procurement, supply chain, logistics, QA/QC, and finance teams.
. Strive to build sustainable, competitive, and cost-optimized sourcing strategies.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles and role of Procurement & Strategic Sourcing.
. Evaluate, select, and manage suppliers effectively.
. Practice efficient contract negotiation and cost optimization in purchasing.
. Integrate Procurement with business strategy and OPEX.
. Apply digital technologies and sustainable procurement trends in management.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
SUPPLIER QUALITY MANAGEMENT
1. Overview
The course focuses on Supplier Quality Management (SQM) – a management approach to ensure product/service quality from suppliers, minimize risks, and enhance overall supply chain performance. Participants will learn how to establish quality standards, evaluate and select suppliers, conduct audits, monitor KPIs, and implement continuous improvement. This capability is crucial for building a reliable, sustainable supply chain aligned with OPEX.
2. Suitable for Businesses
This course is suitable for businesses that:
. Have complex supply chains or depend on multiple suppliers.
. Face unstable quality, high defect rates, or delayed deliveries from suppliers.
. Want to build strategic partnerships with suppliers.
. Aim to reduce costs, improve quality, and maintain brand reputation.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles and role of supplier quality management.
. Evaluate, select, and classify suppliers based on quality standards.
. Conduct audits and performance monitoring (KPI, Scorecard) for suppliers.
. Develop continuous improvement programs with strategic partners.
. Integrate Supplier Quality into OPEX & Lean Six Sigma to gain a competitive advantage.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
CONTRACT & SUPPLIER RELATIONSHIP MANAGEMENT (SRM)
1. Overview
The course focuses on Contract & Supplier Relationship Management (SRM), helping businesses effectively manage contracts and build sustainable partnerships with suppliers. Participants will learn how to draft, negotiate, manage, and monitor contracts, while applying SRM strategies to develop win–win relationships and enhance the competitiveness of the entire supply chain.
2. Suitable for Businesses
This course is suitable for businesses that:
. Have procurement, logistics, production, or service activities heavily dependent on suppliers.
. Want to minimize risks of contract breaches, late deliveries, or inconsistent quality.
. Need to enhance negotiation skills, contract management, and strategic partnership development.
. Aim to optimize costs, ensure quality, and build long-term collaborative relationships.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the principles of contract and supplier relationship management (SRM).
. Draft, negotiate, and manage contracts effectively.
. Establish and monitor contract & SRM KPIs.
. Build win–win relationships with strategic suppliers.
. Integrate SRM into OPEX to enhance efficiency and sustainability across the supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
END-TO-END SUPPLY CHAIN VISIBILITY
1. Overview
The course focuses on End-to-End Supply Chain Visibility, helping businesses enhance observation, control, and forecasting capabilities across the entire supply chain. Participants will learn how to apply digital technologies, real-time data, and OPEX analytics to achieve transparency from suppliers, production, and logistics to end customers. This capability is crucial for reducing risks, improving responsiveness, and optimizing overall supply chain performance.
2. Suitable for Businesses
This course is suitable for businesses that:
. Face lack of data transparency, leading to excess inventory, production disruptions, or delayed deliveries.
. Want to build a Digital Supply Chain with real-time tracking and analytics.
. Need to enhance the capabilities of supply chain, logistics, IT, QA/QC, and operations management teams.
. Aim to proactively forecast risks, optimize resources, and improve customer experience.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concept and importance of End-to-End Visibility.
. Apply digital tools and data analytics to increase transparency.
. Design a comprehensive supply chain monitoring system from supply to delivery.
. Mitigate supply chain disruptions and improve flexibility.
. Build Supply Chain Resilience aligned with OPEX principles.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
SUPPLY CHAIN RISK MANAGEMENT
1. Overview
The course focuses on Supply Chain Risk Management, helping businesses identify, assess, and control risks across the entire supply chain. Participants will learn how to apply OPEX tools, data analytics, and risk management models to minimize the impact of incidents such as supply disruptions, price volatility, natural disasters, epidemics, or international policy changes. The program emphasizes building a flexible, resilient, and sustainable supply chain.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in manufacturing, logistics, healthcare, technology, and global trade.
. Face risks from suppliers, transportation, markets, or geopolitical factors.
. Want to develop their supply chain, risk management, finance, and operations teams.
. Aim to minimize losses, ensure business continuity, and protect brand reputation.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the types of supply chain risks and their impacts.
. Apply risk management tools such as FMEA, Scenario Planning, and Control Charts.
. Develop contingency plans and Business Continuity strategies.
. Enhance forecasting and risk mitigation capabilities using data and digital technologies.
. Create a competitive advantage through safe, flexible, and reliable supply chains.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
RESILIENT & AGILE SUPPLY CHAINS
1. Overview
The course focuses on building Agile and Resilient Supply Chains in the context of globalization, market volatility, and increasing risks. Participants will learn how to design, measure, and manage supply chains with capabilities in responsiveness, adaptability, and recovery after disruptions. The program emphasizes integrating OPEX thinking, Lean, Risk Management, and digital technologies to enhance the sustainability of the supply chain.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in manufacturing, logistics, trade, healthcare, or technology with complex supply chains.
. Face demand fluctuations, supply disruptions, crises, or changes in international policies.
. Want to develop the capabilities of their supply chain, procurement, logistics, risk management, and operational leadership teams.
. Aim to reduce risks, increase responsiveness, and maintain business continuity.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concepts, metrics, and strategies of Resilient & Agile Supply Chains.
. Build capabilities to forecast and respond quickly to market fluctuations.
. Design multi-sourcing, contingency, and flexible systems in production and logistics.
. Apply Lean, OPEX, and digital technologies to enhance resilience.
. Strengthen competitive advantage through a stable, transparent, and highly adaptive supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
DIGITAL SUPPLY CHAIN TRANSFORMATION
1. Overview
The course focuses on Digital Supply Chain Transformation, helping businesses apply digital technologies to redesign and optimize their supply chains. Participants will explore trends such as IoT, Big Data, AI, Blockchain, Cloud, RPA, and real-time data analytics to achieve transparency, rapid responsiveness, and superior performance. This course provides a crucial foundation for building a Digital Supply Chain aligned with OPEX and corporate strategy.
2. Suitable for Businesses
This course is suitable for businesses that:
. Are in the phase of digital transformation or restructuring their supply chain systems.
. Want to leverage AI, data, and automation to reduce costs and increase efficiency.
. Need to enhance the capabilities of their supply chain, logistics, IT, operations, and leadership teams.
. Aim to improve transparency, agility, and customer experience through digital technologies.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concepts and benefits of Digital Supply Chain Transformation.
. Apply IoT, AI, Big Data, and Blockchain in supply chain management.
. Design a transparent, responsive, and flexible digital supply chain.
. Integrate OPEX with digital technologies to optimize the flow of goods and information.
. Gain a competitive advantage through an intelligent and sustainable supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
AI & DATA-DRIVEN SUPPLY CHAIN
1. Overview
The course focuses on AI & Data-Driven Supply Chain, helping businesses apply artificial intelligence (AI) and Big Data to enhance forecasting, planning, and decision-making in supply chain management. Participants will learn to leverage machine learning, predictive analytics, real-time tracking, and optimization algorithms to build an intelligent, transparent, and highly efficient supply chain.
2. Suitable for Businesses
This course is suitable for businesses that:
. Want to transform from traditional supply chain management to digital and smart supply chains.
. Are facing challenges in demand forecasting, inventory optimization, or logistics cost reduction.
. Need to enhance the capabilities of supply chain, planning, IT, data analytics, and operational leadership teams.
. Aim to improve responsiveness, risk mitigation, and customer experience through data-driven insights.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the role of AI and data in modern supply chains.
. Apply predictive analytics to improve the accuracy of demand forecasting.
. Optimize inventory, logistics, and supplier management using AI algorithms.
. Design a data-driven and transparent supply chain system.
. Build a competitive advantage through Data-Driven Decision Making integrated with OPEX.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
GREEN & SUSTAINABLE SUPPLY CHAIN MANAGEMENT
1. Overview
The course focuses on Green & Sustainable Supply Chain Management, helping businesses integrate sustainability principles and ESG (Environment, Social, Governance) practices into their supply chain operations. Participants will learn to minimize environmental impact, optimize energy use, reduce carbon emissions, manage waste, and design green supply chains. This global trend enables companies to optimize operations while meeting regulatory requirements and customer expectations.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in manufacturing, logistics, retail, healthcare, or technology with goals to reduce emissions and enhance sustainability.
. Are seeking to comply with ESG standards, environmental laws, or global partner requirements.
. Want to enhance the capabilities of their supply chain, operations, procurement, and sustainability teams.
. Aim to build a green supply chain, reduce costs, and strengthen brand reputation.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the concepts and importance of green & sustainable supply chains.
. Apply Lean & Green OPEX to eliminate waste and reduce emissions.
. Develop sustainable procurement strategies and manage green suppliers.
. Measure and report ESG metrics and carbon footprint.
. Create a competitive advantage through a transparent, sustainable, and reliable supply chain.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
CUSTOMER-CENTRIC SUPPLY CHAIN DESIGN
1. Overview
The course focuses on Customer-Centric Supply Chain Design, helping businesses design and operate supply chains around customer needs, behaviors, and expectations. Participants will learn to balance cost – speed – quality with customer experience, applying OPEX, Lean, and digital technologies to create flexible, transparent, and customer-focused supply chains.
2. Suitable for Businesses
This course is suitable for businesses that:
. Want to enhance customer experience (CX) and Customer Delight through their supply chain.
. Face issues such as late deliveries, errors, or logistics services that fail to meet customer expectations.
. Need to develop the capabilities of their supply chain, logistics, sales, marketing, and customer service teams.
. Aim to integrate supply chain operations with customer strategy to increase satisfaction and loyalty.
3. Key Benefits
After completing the course, participants will be able to:
. Understand the Customer-Centric concept in supply chain management.
. Design supply chains that balance cost – speed – quality – and customer experience.
. Apply Voice of Customer (VOC) and Customer Journey Mapping in supply chain design.
. Optimize last-mile delivery and after-sales services.
. Build the supply chain as a strategic competitive advantage.
4. Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
E- COMMERCE & LAST
MILE DELIVERY OPTIMIZATION
1. Overview
The course focuses on E-commerce & Last-Mile Delivery, helping businesses optimize logistics and delivery operations in the booming e-commerce landscape. Participants will learn how to design modern fulfillment systems, manage multi-channel inventory (omni-channel), select appropriate delivery models, and leverage digital technologies to enhance customer experience. The course emphasizes last-mile delivery optimization, a critical factor in customer satisfaction and loyalty.
2. Suitable for Businesses
This course is suitable for businesses that:
. Operate in e-commerce, logistics, omni-channel retail, or delivery services.
. Face challenges such as high delivery costs, late shipments, or fragmented logistics services.
. Want to enhance the capabilities of their e-commerce operations, logistics, supply chain, and customer service teams.
. Aim to increase delivery speed, reduce costs, and improve customer experience (CX).
3. Key Benefits
After completing the course, participants will be able to:
. Understand the role of logistics in e-commerce and last-mile delivery.
. Optimize fulfillment models and multi-channel inventory management.
. Apply AI, data analytics, and automation in delivery management.
. Minimize costs, errors, and delivery lead times.
. Turn last-mile delivery into a strategic competitive advantage.
4.Duration & Outline
The duration and detailed content are flexibly designed based on the specific requirements of each business.
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