CONSULTING SERVICES

These solutions below provide an overview of the consulting service packages offered by John&Partners.

In practice, we begin with a comprehensive business assessment and diagnostic to understand each client’s current state, priorities, and strategic objectives. Based on these insights, we design a tailored consulting solution aligned with the client’s specific needs, scale, and growth ambitions.

Importantly, our consulting packages are not delivered in isolation. They can be flexibly combined to form a cohesive transformation roadmap, enabling organizations to optimize operations while achieving sustainable, long-term growth.

Operational Excellence Assessment

This is an important initial step for businesses to clearly understand their operational reality. John&Partners applies the Operational Excellence (OPEX) – 7 pillars methodology to comprehensively assess the management system, processes, people, technology, and customer experience.

Assessement contents:

• Interviews with executives and middle management.
• Direct observation of actual processes and operations.
• Evaluation of management systems and performance measurement tools (KPI, BSC, dashboard, etc.).
• Analysis of operational, quality, and financial data.
• Benchmarking against the OPEX – 7 pillars standard.

Expected outcomes:

• Receive a detailed diagnosis of strengths, weaknesses, and capability gaps.
• Obtain a comprehensive view of the business’s current operational state.
• Identify priority improvement opportunities (quick wins) and long-term development roadmaps.
• Create a foundation for restructuring, system improvement, or digital transformation in the next phase.

Organizational Restructuring & Governance Consulting

When a business grows rapidly, expands in scale, or changes its direction, the management system often becomes cumbersome, inefficient, and overlaps in responsibilities. The Organizational Restructuring & Governance Consulting package of John&Partners helps businesses comprehensively rebuild from the business model and strategy to the upper-level governance structure and operational infrastructure, aiming to optimize efficiency, enhance governance capability, and create a flexible structure ready to adapt to the market.

Main consulting contents:

• Assess the current organizational state using the Operational Excellence (OPEX) – 7 pillars methodology.
• Develop or adjust the business model and development strategy appropriate for the new stage.
• Redesign the upper-level organizational structure (strategy, leadership) and the infrastructure (processes, systems, tools) toward optimization – efficiency – transparency.
• Standardize roles, responsibilities, and workflows.
• Optimize the performance management system: KPI, Balanced Scorecard, Hoshin Kanri.
• Build coordination and internal control mechanisms for effective and seamless operations.
• Propose a roadmap for cultural transformation toward high performance and continuous improvement.

Expected outcomes:

• Optimize the governance structure, eliminate overlaps, and improve coordination efficiency.
• Accelerate decision-making, reduce bureaucracy, and increase flexibility in management.
• Build a transparent, efficient, and measurable organizational structure.
• Align strategy – business model – management system, creating strong linkage from the upper level to the operational level.
• Enhance leadership capability and team engagement, driving overall performance.
• Create an optimized – efficient – sustainable foundation for long-term growth.

Operational Excellence Consulting Package
for SMEs

Small and medium-sized enterprises (SMEs) often face challenges such as lack of process standardization, inefficient operations, high costs, limited resources, and difficulty scaling. The Operational Excellence (OPEX) Consulting Package for SMEs by John&Partners is specially designed to help businesses optimize their systems, enhance efficiency, and build a sustainable foundation for growth.

Main consulting contents:

• Conduct a comprehensive assessment of the SME’s current state based on OPEX – 7 pillars.
• Identify core processes that need standardization and optimization (production, services, sales, customer care, etc.).
• Design an optimal operating model suitable for the scale and resources of SMEs.
• Establish systems to clearly track performance.
• Train and coach the management team on OPEX mindset, Lean Six Sigma, and a culture of continuous improvement.
• Recommend and implement quick wins (fast, visible improvements) in parallel with long-term development roadmaps.
• Support the creation of a high-performance, engaged, and flexible working environment.

Expected outcomes:

• Optimize operations, reduce waste, and eliminate unnecessary costs.
• Enhance management effectiveness, providing leaders with tools and data for fast and accurate decision-making.
• Increase profitability through improved productivity and efficient resource utilization.
• Build an optimized – efficient – sustainable foundation ready for scaling.
• Create long-term competitive advantages for SMEs through optimized processes, efficient systems, and a proactive improvement-driven workforce.

Comprehensive Digital Transformation Consulting

(Digital Transformation)

Digital transformation is not simply about installing new software or technology applications. If the operational system is not yet optimized and efficient, digitization will only replicate inefficiencies, resulting in high costs without delivering value. The Comprehensive Digital Transformation Consulting package of John&Partners begins by standardizing and optimizing operational systems based on Operational Excellence (OPEX) – 7 pillars, before designing strategies and implementing appropriate technologies, ensuring that digitization delivers real and sustainable results.

Main consulting contents:

• Assess the readiness for digital transformation and the current level of operational optimization.
• Optimize operational systems, processes, and performance management before digitization.
• Develop a digital transformation strategy aligned with the business model and growth objectives.
• Design a digitization roadmap for both upper-level and operational levels: from strategy and governance to operations.
• Apply AI, big data, IoT, and automation to optimize forecasting, supply chain management, and customer service.
• Integrate digital management systems (ERP, CRM, BI, KPI dashboards) for efficient operations.
• Train the team in digital capabilities and build a culture of continuous innovation.

Expected outcomes:

• Ensure an efficient, optimized operational foundation before digitization.
• Increase operational efficiency and reduce costs through synchronized digital systems.
• Enable fast and accurate decision-making based on real-time data.
• Enhance competitiveness by leveraging AI and new technologies.
• Build an optimized – flexible – efficient – sustainable business, ready for the digital future.

Strategy & Performance Management

One of the biggest challenges for businesses is a strategy that is not aligned with operations, resulting in a gap between goals on paper and actual outcomes. The Strategy & Performance Management Consulting package of John&Partners helps businesses build and implement an optimal, measurable, and effective strategy, ensuring the entire organization operates in alignment toward a common direction.

Main consulting contents:

• Assess and review the current strategy through the lens of Operational Excellence (OPEX) – 7 pillars.
• Develop or adjust business and operational strategies appropriate for the stage of development.
• Standardize the system of objectives – metrics – actions across all levels.
• Implement tools such as Balanced Scorecard (BSC), Hoshin Kanri, and KPI dashboards for performance management.
• Design monitoring, control, and continuous improvement mechanisms to ensure the strategy remains aligned with market changes.
• Train leaders and managers in strategic thinking and performance management skills.

Expected outcomes:

• Clear, feasible strategies that are closely linked to actual operations.
• Optimized performance management, ensuring objectives at all levels are measured transparently.
• Enhanced cross-departmental collaboration as all teams work toward common goals.
• Accelerated strategic decision-making based on concrete data and KPIs.
• Build a culture focused on results, continuous improvement, and sustainable development

Family Business Transformation

Family businesses often have advantages in tradition, core values, and cohesion, but they also face many challenges such as lack of transparent governance, reliance on key individuals, generational conflicts, and difficulty scaling. The Family Business Transformation Consulting package of John&Partners helps businesses restructure, professionalize governance, and build a sustainable foundation for generational succession.

Main consulting contents:

• Survey and assess the current state of the family business based on Operational Excellence (OPEX) – 7 pillars.
• Develop an optimal, transparent, and efficient governance model, separating ownership from management.
• Restructure the governance system: board of directors, executive team, and internal control systems.
• Build a structured succession strategy and generational transfer plan, minimizing conflict risks.
• Design a long-term business model and development strategy, balancing traditional values with modern requirements.
• Train and coach the next generation of leadership in OPEX mindset, modern management, and a culture of continuous improvement.

Expected outcomes:

• Professionalize the governance system, reduce dependence on individuals, and increase transparency.
• Optimize operations and management efficiency, ensuring stable business development.
• Minimize risks in generational transfer, strengthening family-business cohesion.
• Ensure sustainable growth, preserving traditional values while enhancing modern competitiveness.
• Create a foundation for the family business to evolve into a professionally managed corporate group in the future.

Operational Excellence / Process Improvement

Inefficient operational systems are the main cause of high costs, low productivity, dissatisfied customers, and difficulty in scaling. The Operational System Improvement Consulting package of John&Partners helps businesses optimize processes, eliminate waste, and enhance quality and operational efficiency. We apply Operational Excellence (OPEX) – 7 pillars, combined with Lean, Six Sigma, value chain management, and AI tools, to drive improvement from the root, ensuring operations are optimized – efficient – flexible – and sustainable.

Main consulting contents:

• Survey the current state of core operational processes (production, services, customer care, supply chain).
• Identify and eliminate the 8+1 types of operational waste.
• Apply Lean Six Sigma to reduce errors, shorten cycles, and improve quality.
• Design an optimal operating model aligned with strategy and resources.
• Utilize AI, big data, and automation to enhance forecasting, inventory management, and value chain optimization.
• Integrate performance management systems.
• Train and coach teams to build a culture of continuous improvement (Kaizen Culture).

Expected outcomes:

• Optimize operational costs and improve profit margins.
• Increase productivity and quality, enhancing customer satisfaction.
• Shorten cycle times and increase responsiveness to the market.
• Build an optimized, flexible, and efficient operational system ready for scaling.
• Foster a culture of continuous improvement, enabling the business to maintain long-term competitive advantages.

Growth & Market Expansion

Businesses often face challenges when aiming for rapid growth and expansion into new markets: unclear strategy, suboptimal resources, and systems that are not flexible enough to support larger scale. The Growth & Market Expansion Consulting package of John&Partners helps businesses build effective growth strategies, optimize operating models, and design sustainable market entry roadmaps.

Main consulting contents:

• Assess current growth status and market capability using the Operational Excellence (OPEX) – 7 pillars framework.
• Develop or adjust growth and market expansion strategies.
• Design an optimal business model to support scaling (national, regional, global).
• Analyze markets, competitors, customer trends, and regulatory barriers.
• Build a go-to-market (GTM) strategy: brand positioning, distribution channels, marketing, and sales.
• Optimize resources (financial, human, technology) to ensure efficient and sustainable expansion.
• Establish performance and risk management systems for rapid growth.

Expected outcomes:

• Clear, feasible, and effective growth strategies.
• Optimized business model and operational systems to support larger scale.
• Minimized risks in domestic and international market expansion.
• Accelerated market entry with a well-structured go-to-market plan.
• Create a sustainable, flexible, and highly competitive foundation for long-term growth.

Business Model Reinvention & Value Innovation

In a highly competitive environment, merely optimizing operations is not enough. Businesses need to reinvent their business models and innovate value to differentiate themselves, open new competitive spaces, and achieve sustainable growth. The Business Model Reinvention & Value Innovation Consulting package of John&Partners helps businesses build new models, define unique value propositions, and rebuild competitive advantages.

Main consulting contents:

• Assess the current business model using the Operational Excellence (OPEX) – 7 pillars framework.
• Analyze the market, customers, technology trends, and competitors.
• Design a new business model or adjust the existing one to optimize efficiency and growth.
• Apply Value Innovation to shape differentiated value, going beyond the traditional “low-cost – quality – speed” competition.
• Integrate AI, data, and new technologies to create intelligent products/services and personalize customer experiences.
• Develop an implementation roadmap for the reinvented model, from pilot testing to full-scale deployment.

Expected outcomes:

• Rebuild competitive advantage with a business model suited to the new context.
• Innovate value, creating clear and compelling differentiation for customers.
• Achieve sustainable growth through a more flexible and efficient business model.
• Open new competitive spaces, reducing reliance on traditional markets.
• Enable the business not only to keep up with trends but also to lead the market.

Global Supply Chain Excellence

Today, supply chains are no longer just “logistics” but have become a strategic factor determining global competitiveness. Businesses seeking international expansion need an optimized, flexible, and efficient supply chain capable of responding to global fluctuations and risks. The Global Supply Chain Management Consulting package of John&Partners helps businesses design, optimize, and digitize their supply chains, ensuring sustainable growth and enhancing international competitiveness.

Main consulting contents:

• Assess the current domestic and global supply chain status using the Operational Excellence (OPEX) – 7 pillars framework.
• Analyze and mitigate risks in logistics, supply disruptions, and price volatility.
• Develop a strategy for diversifying suppliers, partners, and markets.
• Optimize inventory, transportation, and distribution models to increase efficiency and speed.
• Apply AI, big data, and IoT in inventory management, demand forecasting, and logistics optimization.
• Integrate ESG factors (green, transparent, and sustainable supply chains).
• Train teams in global supply chain management and risk management.

Expected outcomes:

• Build an optimized, efficient, and flexible supply chain to support international expansion.
• Reduce logistics risks and enhance the ability to respond to global fluctuations.
• Optimize transportation, inventory, and distribution costs while maintaining service quality.
• Enhance forecasting, data management, and decision-making capabilities using AI.
• Ensure a green and sustainable supply chain aligned with ESG standards, creating advantages in international collaboration.

Human Capital Excellence

Human capital is the most important “asset” determining the success of a business. However, many organizations do not fully leverage their people’s potential, resulting in low productivity, high costs, and a lack of succession talent. The Human Capital Management Consulting package of John&Partners helps businesses optimize HR management, enhance work efficiency, and develop the next generation of leadership, creating a high-performance and sustainable work environment.

Main consulting contents:

• Assess the human resource management system using the Operational Excellence (OPEX) – 7 pillars framework.
• Develop a human capital management strategy aligned with business objectives.
• Design a competency framework for each key position.
• Implement performance evaluation systems (KPI, OKR, HR Balanced Scorecard).
• Optimize recruitment, training, retention, and talent development processes.
• Build succession planning programs for senior leaders and key managers.
• Train and coach management teams to establish a High-Performance Workplace.

Expected outcomes:

• Optimize human capital efficiency, reduce costs, and increase productivity.
• Ensure transparency and measurable performance for individuals and teams.
• Retain and develop talent, avoiding loss of strategic resources.
• Build a strong next-generation leadership team, ensuring sustainable development.
• Create a high-performance, engaged, and continuously innovative work environment.

Risk Management & Business Continuity

In the context of global volatility, businesses face numerous risks: financial crises, supply chain disruptions, policy changes, epidemics, new technologies, or natural disasters. Without a risk management system and response plan, companies can become reactive, suffer significant losses, and lose competitiveness. The Risk Management & Business Continuity Consulting package of John&Partners helps businesses build a system to identify and control risks and design comprehensive response plans, ensuring stable operations and sustainable development.

Main consulting contents:

• Assess strategic, operational, financial, legal, and technological risks according to Operational Excellence (OPEX) – 7 pillars.
• Develop an enterprise-wide risk management system (ERM) based on international standards (ISO 31000, COSO).
• Design an internal control framework to prevent and mitigate risks.
• Develop a business continuity plan (BCP): crisis response scenarios, contingency plans, and post-disruption recovery.
• Apply technology, big data, and AI to forecast and provide early warning of risks.
• Conduct training and simulations to enhance response capabilities for leaders and staff.

Expected outcomes:

• Optimize risk management capabilities, enabling businesses to be proactive rather than reactive.
• Ensure business continuity, minimizing disruptions and losses.
• Protect assets, brand, and reputation against volatility.
• Increase trust with partners, investors, and customers through a transparent control system.
• Create a flexible – efficient – sustainable management foundation, allowing the business to remain resilient and grow under any scenario.

Talent & Leadership Succession

In the context of increasingly fierce talent competition, many businesses struggle to retain top talent, develop the next-generation workforce, and ensure leadership continuity. Lacking a structured talent management and succession strategy can cause organizations to lose competitive advantage and face governance disruption risks. The Talent Management & Leadership Succession Consulting package of John&Partners helps businesses optimize human resources, develop strategic talent, and build a robust succession system.

Main consulting contents:

• Assess the capabilities and potential of personnel according to Operational Excellence (OPEX) – 7 pillars.
• Design a talent management strategy aligned with the company’s development goals.
• Build a competency framework for key positions.
• Develop Talent Development & High-Potential Programs.
• Establish mechanisms to evaluate, recognize, and retain talent through transparent KPI/OKR systems.
• Develop succession planning for senior leaders and key managers.
• Coach and mentor the next-generation team to ensure effective and sustainable leadership transfer.

Expected outcomes:

• Optimize the use of strategic human resources, minimizing the risk of losing key talent.
• Improve talent development and retention, enhancing team engagement.
• Ensure leadership and governance continuity even during personnel changes.
• Build a strong, adaptable, and effective next-generation leadership team.
• Create long-term competitive advantage through an optimized, efficient, and sustainably developing organization.

Customer & Revenue Growth Strategy

Customers are at the center of all business activities, yet many companies still struggle with managing customer relationships, optimizing experiences, and generating sustainable revenue growth. Based on the OPEX – 7 pillars framework, this consulting package from John&Partners helps businesses build a comprehensive customer strategy, enhance sales and marketing effectiveness, and optimize customer lifetime value (CLV), thereby transforming internal optimization into stable revenue, exceptional growth, and customer experiences that exceed expectations (Customer Delight).

Main consulting contents:

• Assess the current customer strategy using Operational Excellence (OPEX) – 7 pillars.
• Analyze customer data: behavior, needs, and Customer Lifetime Value (CLV).
• Design a Customer Strategy: segmentation, positioning, retention, and growth strategies.
• Build and optimize the Customer Journey Map to enhance experiences and achieve Customer Delight.
• Optimize sales & marketing systems: CRM, automation, and data-driven marketing.
• Apply AI and data analytics to personalize services and forecast customer behavior.
• Design Revenue Growth Management: pricing, product/service portfolio, and distribution channels.

Expected outcomes:

• Optimize customer management, increase satisfaction, loyalty, and achieve Customer Delight.
• Increase sustainable revenue through customer strategy and lifetime value management.
• Improve sales & marketing efficiency, reduce costs while enhancing performance.
• Build competitive advantage through superior customer experiences and personalized services.
• Ensure the business has an integrated, optimized, efficient, and sustainable customer–revenue strategy.

Franchise Development

Franchising is one of the fastest ways for businesses to scale, increase revenue, and build a robust system. However, without proper standardization and strict management, the franchising process can lead to quality loss and conflicts with partners. The Franchising & System Expansion Consulting package of John&Partners helps businesses standardize their operating model, develop franchise documentation, and design an effective expansion strategy, ensuring a sustainable, transparent, and consistent franchise system.

Main consulting contents:

• Assess franchising readiness based on Operational Excellence (OPEX) – 7 pillars.
• Design a standardized business and operating model for easy replication.
• Develop franchise documentation: operation manuals, processes, quality standards, contracts.
• Develop a franchising strategy: select between different franchising formats.
• Design a system for recruiting, training, and managing franchisees.
• Build monitoring and continuous support mechanisms to ensure synchronized operations.
• Advise on domestic and international expansion strategies.

Expected outcomes:

• Optimize the franchising model, ensuring effective scalability.
• Minimize risks during expansion while maintaining quality and consistency across the system.
• Possess standardized franchise documentation that meets both legal and operational requirements.
• Accelerate scale expansion with a clear and sustainable franchising strategy.
• Build a strong brand with a connected, efficient, and transparent franchise system.

Leadership & Culture Transformation

A good strategy and an efficient operating system are unlikely to succeed without strong leadership and an appropriate corporate culture. Many organizations face challenges when scaling or transforming because leadership lacks alignment and the culture does not encourage innovation and high performance. The Leadership & Corporate Culture Transformation Consulting package of John&Partners helps organizations reshape leadership styles, build a High-Performance Culture, and enhance engagement across the system.

Main consulting contents:

• Assess current leadership capabilities and corporate culture based on Operational Excellence (OPEX) – 7 pillars.
• Develop a Leadership Competency Framework for all management levels.
• Coach and mentor leaders to enhance strategic thinking, change management, and operational effectiveness.
• Design corporate culture transformation programs aligned with strategy and long-term goals.
• Build a High-Performance Workplace: transparent evaluation mechanisms, incentives for creativity, and continuous improvement.
• Implement internal branding and employee engagement activities to strengthen team cohesion.

Expected outcomes:

• Optimize leadership capabilities, enabling faster and more effective decision-making.
• Build a positive, high-performance corporate culture that promotes engagement and innovation.
• Ensure alignment between strategy, leadership, and culture, creating a sustainable foundation for growth.
• Enhance the organization’s adaptability and ability to lead change in a dynamic environment.
• Develop inspiring leaders and a flexible – efficient – and sustainable organization.

AI-driven Business Model Innovation

In the digital era, AI is not just a tool for automation but also a strategic lever that enables businesses to reinvent their business models, innovate value, and open new competitive spaces. The AI-Driven Business Model Innovation Consulting package of John&Partners, based on the OPEX – 7 pillars framework, helps businesses optimize operations, leverage data, and integrate AI into their business strategy, thereby creating entirely new and sustainable growth models.

Main consulting contents:

• Assess the readiness of AI adoption in the business according to Operational Excellence (OPEX) – 7 pillars.
• Analyze data, market trends, and customer behavior to identify opportunities for business model innovation.
• Design AI-driven Business Models: smart products/services, digital platforms, subscription models, and personalized customer experiences.
• Apply AI in Revenue Models: dynamic pricing, demand forecasting, cross-selling, and upselling.
• Build a Data-Driven Governance system to accelerate decision-making speed and effectiveness.
• Design pilot-to-scale roadmaps for implementing the new business model.
• Train leaders and teams on AI literacy and an innovation mindset.

Expected outcomes:

• Reinvent business models to fit the digital and global competitive context.
• Optimize operations and revenue by leveraging data and AI.
• Open new competitive spaces with differentiated customer value.
• Achieve sustainable growth by integrating AI into core business strategy.
• Build internal capabilities to not only keep pace but also lead the market in the AI era.

Lean Six Sigma Transformation

Lean Six Sigma is a globally proven quality and efficiency management methodology that helps businesses streamline processes, eliminate waste, and minimize errors. Based on the Operational Excellence (OPEX) – 7 pillars framework, John&Partners’ Comprehensive Lean Six Sigma Consulting package is designed for all types of organizations – from manufacturing, hospitals, restaurants, hotels, and services to retail, logistics, and technology – helping organizations optimize operations, improve quality, and sustainably increase profitability.

Main consulting contents:

• Assess current operations through the lens of Lean & Six Sigma combined with OPEX.
• Identify the 8+1 types of waste and root causes of errors and inefficiencies.
• Apply Lean tools (5S, Kaizen, VSM, Kanban, etc.) to streamline and standardize processes.
• Apply Six Sigma tools (DMAIC, SPC, FMEA, Control Charts) to reduce variation and control quality.
• Establish KPI systems and dashboards to measure operational performance.
• Implement breakthrough improvement projects for each department.
• Train and coach internal teams to build long-term Lean Six Sigma capabilities.

Expected outcomes:

• Optimize processes, reduce waste, and increase resource efficiency.
• Improve product/service quality, reduce defects, and lower the cost of poor quality (COPQ).
• Increase productivity and profitability through lean and efficient operations.
• Build a culture of continuous improvement across the organization.
• Flexible application across industries and scales, from SMEs to multinational corporations.

Lean Transformation

Lean is an advanced management methodology focused on streamlining processes, eliminating waste, and enhancing resource efficiency. Based on the Operational Excellence (OPEX) – 7 pillars framework, John&Partners’ Comprehensive Lean Consulting package is designed for all types of organizations – from manufacturing, banking, hospitals, services, logistics, retail, healthcare, education to technology. Its objective is to help organizations build a lean, efficient, and sustainable operating system, creating long-term competitive advantage.

Main consulting contents:

• Conduct a comprehensive assessment of current operations through the Lean + OPEX perspective.
• Identify and eliminate the 8+1 types of waste in workflows.
• Apply Lean tools: 5S, Kaizen, Kanban, Value Stream Mapping, Visual Management, etc.
• Design a lean operating model suitable for each industry/sector.
• Standardize workflows to reduce errors, minimize waiting time, and increase productivity.
• Build KPI systems and visual dashboards to monitor performance.
• Provide coaching and training to foster a culture of continuous improvement (Kaizen Culture).

Expected outcomes:

• Optimize costs and reduce waste across all operational areas.
• Improve productivity and the quality of products/services.
• Enhance customer satisfaction through superior speed and quality.
• Increase profitability and efficiency in resource utilization.
• Establish a lean, agile, efficient, and sustainable organization capable of adapting to any change.

Personal Advisory Board for CEO/Business Owner

iBOD (Individual Board of Directors)

In the journey of managing a business, CEOs and business owners often face the challenge of making crucial strategic decisions in a “leadership solitude,” lacking a reliable team for critical feedback and advice. John&Partners' iBOD (Individual Board of Directors) package offers a unique solution: a “personal advisory board” that partners with the CEO/Founder, providing diverse perspectives, strategic critique, and practical advice to help leaders make optimal, effective, and sustainable decisions.

Key Advisory Content:

• One-on-one partnership with the CEO/Founder in the role of a personal advisory board.
• Assessing strategy, business model, operations, and organizational systems based on OPEX – 7 pillars.
• Providing strategic insights, critique, and direction for key decisions.
• Coaching & mentoring leadership on strategic thinking, change management, and leadership capacity.
• Supporting the CEO in key areas: strategy, finance, human resources, digital transformation, customer relations, franchising, innovation, and global expansion.
• Building leadership capacity for succession and fostering a high-performance culture within the team.

Expected Results:

• A trusted personal advisory board that accompanies the CEO/Founder in every strategic decision.
• Optimized strategy and operations, reducing risks, and accelerating decision-making speed and effectiveness.
• Enhanced leadership capability, helping the CEO/Founder lead the organization toward sustainable growth.
• Ensuring alignment between leadership thinking, strategy, and operations.
• Elevating the CEO/Founder from an operator to a strategic leader, creating long-term value for the business.

Leadership Academy Design Consulting

(Leadership Academy Design)

Many businesses invest heavily in leadership training, but the results are often fragmented and lack a systematic approach. Short-term courses can create enthusiasm, but they are not enough to form sustainable leadership capabilities. Without a clear structure for a “Leadership Academy,” training programs will struggle to align with the business strategy, leading to wasted resources without creating a next-generation leadership.

The Enterprise Academy Consulting package from John&Partners helps businesses design and implement a Leadership Academy – a comprehensive leadership development system that integrates training, experiences, coaching, and career pathways. The methodology is based on Operational Excellence (OPEX) – 7 pillars, combined with international standards for leadership development.

Main consulting contents:

• Analyze the current leadership capabilities, identify gaps relative to strategic goals.
• Build a Leadership Competency Framework.
• Design the structure of the Leadership Academy: programs for new managers, middle management, and senior leadership.
• Integrate various learning methods: training, mentoring, coaching, and experiential learning.
• Build a learning management system (LMS), KPI, and dashboard to track and assess progress.
• Design succession planning for leadership development.
• Support the implementation of a pilot program and continuous improvement.

Expected results:

• The business successfully builds and operates a standard Leadership Academy, closely aligned with the long-term development strategy.
• Establish a strong, sustainable leadership pipeline, minimizing talent risk in key positions.
• Equip leadership teams at all levels with strategic, management, and operational capabilities, directly supporting growth objectives.
• Develop a culture of learning, growth, and continuous improvement as a core part of the company’s DNA.
• Increase competitive advantage through a high-performing, stable, and sustainable leadership team.

Enterprise Academy Design Consulting

(Corporate Academy Design)

Training in many businesses is often short-term, fragmented, and lacks a strategic direction. Courses are organized based on immediate needs, leading to a situation of patchwork, redundancy, and high costs, but without creating long-term value. Without a comprehensive training system, talent development struggles to align with the business strategy, making it difficult for the business to scale and build a sustainable competitive advantage.

The Corporate Academy Consulting package from John&Partners is designed to build a Corporate Academy – a comprehensive, internationally standardized internal training system that integrates modern technology and training methods. The Corporate Academy not only provides courses but also serves as a strategic human development center, closely linked to the organization’s long-term business goals.

Main consulting contents:

• Analyze the current training status and talent development needs across the organization.
• Build a comprehensive competency framework for each level of personnel.
• Design the structure of the Corporate Academy: onboarding programs, technical skills, soft skills, management, and leadership.
• Propose a variety of learning models: classroom, e-learning, blended learning, and experiential learning.
• Integrate training technology systems to manage and measure effectiveness.
• Build policies and operational mechanisms for the Corporate Academy.
• Support the implementation of pilot programs and continuous improvement.

Expected results:

• The business owns a standard Corporate Academy, functioning as the long-term human development center.
• The entire training program is standardized, eliminating overlap and increasing investment efficiency.
• The workforce is developed comprehensively, from new employees to senior leadership.
• A learning culture and continuous development are established throughout the organization.
• Increased competitive advantage through a strong, aligned workforce, tightly connected to the business strategy.

Learning Culture Transformation

Many businesses allocate significant budgets for training, but the results are often unsustainable. Employees attend courses, but afterward, the knowledge is not applied, skills are not maintained, and learning gradually becomes a formality. The core issue is the lack of a continuous learning culture throughout the organization. Without a supportive cultural foundation, no matter how modern the training programs are, they will struggle to create a real impact.

The Learning Culture Building & Transformation Consulting package from John&Partners focuses on transforming the way businesses approach learning and development, making learning a part of the organization's DNA. Based on the Operational Excellence (OPEX) – 7 pillars methodology, we help businesses create an environment where learning occurs not only in the classroom but also permeates everyday work.

Main consulting contents:

• Assess the current learning culture and employee engagement levels.
• Develop a learning strategy aligned with business goals and sustainable development.
• Design a variety of learning models: on-the-job learning, internal learning communities, mentoring, and coaching.
• Apply technology to create a modern learning experience.
• Build incentive mechanisms and policies to encourage continuous learning.
• Train leaders to become role models in learning and development.
• Establish a learning measurement system to assess the impact on performance.

Expected results:

• The business forms a continuous learning culture, driving innovation and improvement.
• Employees actively engage in learning, apply knowledge directly in their work, and increase productivity.
• Leaders become role models in learning and development, spreading a positive culture throughout the organization.
• Talent retention rates increase thanks to a clear and sustainable career development environment.
• The business enhances its long-term competitive advantage through a flexible, innovative, and change-ready workforce.

Organizational Learning & Development Roadmap

Employee training is not simply about organizing a few disjointed courses. Without a comprehensive roadmap aligned with the business strategy, training can become an expensive cost without having a real impact. The team may learn a lot, but it will not change behaviors, improve job performance, or create value for the organization.

The Training & Development Roadmap Consulting package from John&Partners begins by standardizing and optimizing the competency development system based on Operational Excellence (OPEX) – 7 pillars, and then designing a comprehensive training roadmap for employees, managers, and leaders. This approach ensures that training delivers real results, helping the team develop sustainably alongside the business.

Main consulting contents:

• Assess the current team capabilities and alignment with business goals.
• Analyze the skills gap compared to operational requirements and growth strategy.
• Build a competency framework for each level of personnel.
• Design a detailed training roadmap: short-term, medium-term, and long-term.
• Integrate a learning management system, KPIs, and dashboard to monitor training effectiveness.
• Implement customized In-house Training programs based on the industry and business needs.
• Train leadership and management teams on leading talent development.

Expected results:

• The business has a comprehensive picture of current capabilities and talent development needs.
• Possess a clear training roadmap linked to the business strategy.
• Rapidly implement "quick wins" programs that create immediate impact.
• Build a long-term foundation for talent development, organizational restructuring, or digital transformation.
• Create an optimized, flexible, effective, and sustainable team, ready to accompany the business’s development.

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Explore the OPEX consulting solutions from John&Partners to optimize operations, enhance efficiency, and drive sustainable growth for your business.