John&Partners, founded in 2010, is one of the pioneering organizations in Vietnam in the fields of consulting, training, and coaching in Operational Excellence (OPEX), Lean Six Sigma, strategy, leadership, management, consulting expertise, franchising, and AI application in business.
Over nearly 15 years of operation, we have accompanied many businesses and individuals domestically and internationally, helping them build robust operational systems, improve management efficiency, enhance competitiveness, expand markets, and create optimal working environments.
Thanks to continuous efforts in developing and applying Operational Excellence methodologies, John&Partners has become one of the top choices in Vietnam for organizations and individuals seeking to:
. Optimize operations,
. Build sustainable growth strategies,
. Develop leadership & management teams,
. Expand business models through chains and franchising,
. Apply AI to enhance overall efficiency,
. And participate in training programs to become CEOs or professional consultants.
We are proud to be a trusted companion, delivering practical and sustainable solutions for the growth of businesses and individuals.
CUSTOMERS AND PARTNERS
METHODOLOGY
Lean Management
Focuses on streamlining processes and eliminating waste in all business activities. Instead of pursuing growth at any cost, Lean helps organizations identify non-value-adding activities, thereby optimizing resources, shortening cycle times, reducing costs, and improving efficiency. This forms the foundation for businesses to operate more flexibly and effectively in a highly competitive environment.
Quality Management based on Six Sigma
Six Sigma is a pillar that helps enhance the quality of products and services by minimizing errors and process variation. Through the application of statistical tools and scientific methods, businesses can make accurate decisions and improve operational stability and reliability. As a result, customers receive consistent, superior, and reliable products/services.
High-Performance Workplace
A high-performance workplace is a key factor in sustaining sustainable growth. This pillar focuses on building a cohesive, disciplined, and continuously innovative corporate culture. Businesses not only develop a competent workforce but also create motivation for employees to work efficiently, creatively, and unitedly toward common goals.
Value Chain Management
Value Chain Management is a holistic approach that ensures every link from suppliers to end customers is optimized. This pillar helps businesses identify weaknesses in the supply chain, enhance coordination, reduce unnecessary costs, and create maximum value for customers. A strong value chain is a long-term competitive advantage.
Customer Experience (CX)
Customer experience is at the center of all operational activities. This pillar goes beyond designing and elevating superior experiences; it also aims for Customer Delight – creating moments that truly satisfy, surprise, and deeply engage customers. From the moment they learn about the brand to after using the products/services, every touchpoint is personalized to exceed expectations. In this way, customers not only return but also become loyal brand ambassadors, helping to spread the company’s value.
Value Innovation
Value Innovation goes beyond products to include business models, processes, and market approaches. This pillar encourages businesses to create superior differentiation, thereby opening new competitive spaces instead of engaging in direct confrontation with competitors. Value Innovation helps businesses lead rather than follow trends.
Value AI
Value Innovation is not limited to products but also encompasses business models, processes, and market approaches. This pillar encourages businesses to create superior differentiation, thereby opening new competitive spaces instead of directly confronting competitors. Value Innovation helps businesses lead rather than follow trends.
OUR SERVICES
Consulting
John&Partners provides comprehensive consulting services, helping businesses build strategies, restructure organizations, optimize operational systems, and achieve sustainable development. Based on the Operational Excellence (OPEX) methodology – 7 pillars, we accompany clients across multiple areas: from designing business models, developing strategies, building succession teams, optimizing systems, managing the value chain, scaling operations, establishing chain systems and franchising, to applying technology and AI. Our goal is not only to address immediate pressing issues but also to create long-term competitive capabilities, enabling businesses to grow strongly and adapt flexibly to market changes.
Coaching
John&Partners’ coaching services not only focus on developing people and leadership teams but also extend to operational coaching, process improvement, and enterprise system optimization. We implement diverse coaching programs such as Lean Six Sigma coaching, leadership coaching, succession team coaching, and personalized coaching tailored to client needs.
All programs are based on the Operational Excellence (OPEX) methodology – 7 pillars, helping businesses enhance management capabilities and organizational performance while building optimal operational systems and achieving sustainable development.
Training
John&Partners organizes intensive training programs for both businesses and individuals, offered in two formats: Public and In-house (tailored to the specific needs of the organization). Training content includes Operational Excellence, Lean Six Sigma, leadership, management, AI in business, as well as special programs such as Certified Expert Consultant (CEC) training, Professional CEO training, and Professional Franchise Consultant training.
Courses are delivered flexibly in both online and offline formats, designed with a practical approach that combines theory, Operational Excellence tools, and real-world case studies. This allows participants to immediately apply knowledge and skills to their work, while businesses benefit from training solutions aligned with their specific development goals.
FREQUENTLY ASKED QUESTIONS (FAQ)
What is John&Partners’ area of expertise?
We specialize in providing Consulting, Coaching, and Training services, all based on the Operational Excellence (OPEX) methodology – 7 core pillars, helping businesses optimize operations, develop sustainably, and enhance their competitive capabilities.
Why choose Operational Excellence (OPEX) instead of just Lean or Six Sigma?
OPEX integrates Lean, Six Sigma, CX, value innovation, and AI into a comprehensive methodology framework. This helps businesses not only address specific operational issues but also build innovation capabilities and long-term development
How many years of experience does John&Partners have?
We were established in 2010 and have accompanied over 100 businesses and individuals both domestically and internationally for nearly 15 years
What does John&Partners’ consulting service include?
We provide comprehensive consulting services, from strategy development, organizational restructuring, operational system optimization, system improvement, and value chain management to technology and AI application. All are based on the Operational Excellence (OPEX) methodology – 7 pillars, helping businesses address short-term issues while building sustainable development capabilities.
Are small or medium-sized businesses suitable for John&Partners’ services?
Operational Excellence (OPEX) – 7 pillars can be applied to both SMEs and large corporations, with a flexible level of customization to suit the scale and goals of each client
What results can customers expect?
Clients often achieve: restructuring operational systems, enhancing performance, indirect revenue growth through waste reduction, improving customer experience, and building an effective leadership team.
Does John&Partners offer training for individuals, or only for businesses?
We provide training for both individuals and businesses. In addition to the Operational Excellence (OPEX), Lean Six Sigma, leadership, and management courses, we also offer Professional Executive Training, Succession Team Training, Professional Consultant Training, and Professional Franchise Consultant Training.
What formats are available for the training programs?
John&Partners’ training is offered in both Public and In-house formats, implemented flexibly according to the needs of the business. Participants can join online or offline, with practical content that can be applied immediately.
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