STRATEGIC LEADERSHIP PROGRAMS

OPERATIONAL EXCELLENCE FUNDAMENTALS

1. Overview

The course provides a comprehensive foundation on Operational Excellence – a mindset and modern management approach that helps organizations achieve exceptional performance in operations, quality, and innovation. Participants will be introduced to the 7 pillars of Operational Excellence, understand how to link strategy with execution, and gain access to core principles for building a lean, agile, and sustainable organization.

2. Suitable for Businesses

The course is suitable for organizations that aim to build a modern management foundation, especially those facing the following challenges:

. The gap between strategy and execution.

. The need to standardize and optimize operational processes.

. The desire to develop leadership teams and key personnel with a mindset of continuous improvement.

. The goal of enhancing productivity, quality, and sustainable competitive advantage.

3. Value Gained

After completing the course, participants will be able to:

. Understand the concept and foundational value of Operational Excellence.

. Analyze the role of the 7 pillars of Operational Excellence in strategy and operations.

. Identify the gap between strategy and execution within the organization.

. Apply Operational Excellence thinking to build long-term competitive advantage.

. Create a solid foundation for large-scale improvement programs.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

HOSHIN KANRI (POLICY DEPLOYMENT)

1. Overview

The course focuses on Hoshin Kanri (Policy Deployment) – a leading Japanese strategic management method that helps organizations translate their long-term vision and goals into specific actions at every level. With this approach, businesses can ensure that the entire organization is aligned toward a common goal, while also establishing mechanisms for measurement, monitoring, and timely adjustments.

2. Suitable for Businesses

The course is suitable for organizations that want to:

. Close the gap between strategy formulation and execution.

. Optimize coordination and alignment between departments.

. Build a transparent and synchronized management system from leadership to employees.

. Enhance the capability to implement strategies, creating a sustainable competitive advantage.

3. Value Gained

After completing the course, participants will be able to:

. Understand the concept and core principles of Hoshin Kanri.

. Link vision, mission, and strategic goals to operational plans.

. Apply the X-Matrix tool to deploy goals from leadership down to departments.

. Build mechanisms for tracking, measuring, and providing effective feedback.

. Create an engaged working environment where everyone understands their role and responsibility in the shared strategy.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

BALANCED SCORECARD

1. Overview

The course focuses on the Balanced Scorecard (BSC) – a modern strategic management tool that helps organizations transform their long-term vision and goals into a system of measurable indicators and specific action plans. Through the BSC, leaders can balance four key perspectives: financial, customer, internal processes, and learning and growth; ensuring that the strategy is not just on paper but effectively operationalized in practice.

2. Suitable for Businesses

This course is suitable for organizations that want to:

. Link strategic objectives with daily activities at all levels.

. Establish a transparent measurement system, connecting financial performance with customer value.

. Improve process management capabilities and develop teams based on common objectives.

. Enhance accountability, coordination, and oversight throughout the organization.

3. Value Gained

After completing the course, participants will be able to:

. Understand the principles and structure of the Balanced Scorecard.

. Build a Strategy Map that aligns with the organization’s vision.

. Design a KPI/OKR system based on the four BSC perspectives.

. Use the Balanced Scorecard to track, evaluate, and adjust strategy.

. Engage the entire organization in the execution and achievement of long-term goals.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

KPI/OKR MASTERY

1. Overview

The course focuses on helping managers and leaders master the KPI and OKR systems – two of the most popular performance management tools today. Through this program, participants will clearly understand the differences and complementarities between KPI (Key Performance Indicators) and OKR (Objectives & Key Results), and learn how to set strategic goals, establish measurement indicators, and effectively track progress. This is a crucial step in turning strategy into real outcomes, increasing transparency and accountability within the organization.

2. Suitable for Businesses

This course is suitable for organizations that want to:

. Build a clear and transparent performance measurement system.

. Create alignment between strategic goals and daily actions.

. Develop management capabilities based on data-driven decisions rather than intuition.

. Increase accountability and employee engagement through clear goals.

3. Value Gained

After completing the course, participants will be able to:

. Understand the differences and connections between KPI and OKR.

. Know how to design and implement a KPI system that suits different management levels.

. Set up and manage OKRs to drive innovation, creativity, and accelerate results.

. Apply KPI/OKR systems to track, evaluate, and improve organizational performance.

. Build a goal-oriented and results-driven work culture.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

BUSINESS MODEL INNOVATION WITH OPEX

1. Overview

The course helps leaders and managers understand how to innovate business models (Business Model Innovation) based on the principles and mindset of Operational Excellence (OPEX). Instead of focusing solely on changing products or markets, businesses will be guided on how to restructure their value model, value chain, and operational capabilities to create a sustainable competitive advantage. Participants will explore the 7 pillars of OPEX to identify innovation opportunities closely tied to operational efficiency and customer experience.

2. Suitable for Businesses

This course is suitable for organizations that want to:

Create a clear differentiation from competitors.

Uncover new sources of growth beyond current products or services.

Prepare for expansion, M&A, or digital transformation.

Ensure that innovation is always paired with operational efficiency and execution capability.

3. Value Gained

After completing the course, participants will be able to:

Understand the concept of Business Model Innovation and the role of OPEX in ensuring its feasibility.

Apply the Business Model Canvas combined with OPEX to analyze and design new business models.

Assess the effectiveness, sustainability, and scalability of a business model.

Build a transition roadmap to move from the current model to an innovative one without disrupting operations.

Create long-term competitive advantage by integrating innovation with optimization.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

SCENARIO PLANNING & RISK-BASED STRATEGY

Overview

The course focuses on Scenario Planning – a strategic planning method that helps businesses forecast, prepare for, and adapt to multiple potential future scenarios. Combined with Risk-based Strategy, participants will be equipped with the mindset and tools to identify risks, assess their impacts, and develop flexible response strategies. As a result, organizations will not only have a clear long-term strategy but will also increase their ability to withstand and adapt to changes in the business environment.

2. Suitable for Businesses

This course is suitable for organizations that:

. Operate in highly volatile industries (finance, technology, energy, logistics, etc.).

. Are facing market risks, supply chain disruptions, or policy changes.

. Need a framework to turn risks into strategic opportunities.

. Want to build an organization that forecasts and prepares for the future, rather than merely reacting to it.

3. Value Gained

After completing the course, participants will be able to:

. Understand the principles of Scenario Planning and apply them to strategic management.

. Build and analyze future scenarios based on data and uncertainties.

. Integrate Risk-based Thinking to make intelligent strategic decisions.

. Prioritize resources for scenarios with a high likelihood and significant impact.

. Design a risk monitoring system and establish a process for regularly updating the strategy.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

STRATEGIC COST MANAGEMENT &

VALUE CREATION

1. Overview

The course focuses on Strategic Cost Management – a modern approach that helps businesses not only reduce costs but also reallocate resources to maximize the value created for customers and shareholders. Combined with a Value Creation mindset, participants will be equipped with tools and methods to optimize financial performance, enhance competitive capabilities, and ensure sustainable growth.

2. Suitable for Businesses

This course is suitable for organizations that:

. Are seeking solutions to increase profitability while still ensuring customer value.

. Face cost-cutting pressures but do not want to compromise on quality or innovation.

. Want to build a financial management system aligned with long-term strategy.

. Aim for sustainable growth rather than short-term savings measures.

3. Value Gained

After completing the course, participants will be able to:

. Understand the principles of Strategic Cost Management and how it differs from traditional cost management.

. Identify value-creating activities and eliminate non-value-adding activities.

. Apply Activity-Based Costing (ABC) and OPEX models to optimize costs.

. Develop cost optimization strategies to maximize customer value.

. Build a long-term competitive advantage by combining cost management with value creation thinking.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

CORPORATE GOVERNANCE &

OPERATIONAL ALIGNMENT

1. Overview

The course focuses on Corporate Governance – a modern corporate management system that ensures transparency, accountability, and sustainability in decision-making. Combined with Operational Alignment, participants will learn how to align strategy, governance structure, and operations to create an organization that is coherent, efficient, and reliable. The course helps leaders understand how to establish control mechanisms, decision-making structures, and governance roles to drive long-term effectiveness.

2. Suitable for Businesses

This course is suitable for organizations that:

. Want to enhance transparency, accountability, and compliance.

. Are expanding and need clear governance mechanisms to avoid risks.

. Want to link high-level strategy with daily operations.

. Are seeking solutions to reduce conflicts of interest, improve collaboration, and implement comprehensive risk management.

3. Value Gained

After completing the course, participants will be able to:

. Understand the principles of corporate governance based on international standards.

. Learn how to build appropriate control and monitoring systems.

. Link strategy, governance structure, and operations into a unified system.

. Improve cross-functional collaboration and decision-making processes.

. Build a foundation for sustainable growth and the long-term reputation of the organization.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

PORTFOLIO &

PROGRAM MANAGEMENT EXCELLENCE

1. Overview

The course focuses on Portfolio & Program Management – a strategic management method that helps businesses optimize the selection, prioritization, and execution of strategic initiatives. Through the mindset of Operational Excellence (OPEX), participants will learn how to balance resources, ensure alignment with strategy, and maximize the value from the entire project portfolio.

2. Suitable for Businesses

This course is suitable for organizations that:

. Are managing multiple strategic projects simultaneously and need a centralized governance system.

. Are facing challenges in prioritizing resources and tracking investment returns.

. Want to ensure that programs and projects truly support long-term strategic goals.

. Are seeking ways to increase transparency and improve cross-functional coordination.

3. Value Gained

After completing the course, participants will be able to:

. Understand the principles of portfolio & program management according to international standards (PMI, MSP, etc.).

. Build a framework for evaluating & prioritizing projects based on strategy.

. Link strategy, programs, and projects into a unified system.

. Optimize resource allocation and manage portfolio risks.

. Create monitoring, reporting, and decision-making mechanisms for transparent strategic oversight.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific needs of each organization.

M&A INTEGRATION STRATEGY WITH OPEX

1. Overview

The course focuses on M&A Integration Strategy – the strategy for post-merger and acquisition integration to optimize value from the deal. With an Operational Excellence (OPEX) mindset, participants will learn how to reduce integration risks, align processes – people – technology, and leverage synergy to achieve sustainable effectiveness.

2. Suitable for Businesses

This course is suitable for businesses:

. Currently involved in or preparing for merger & acquisition (M&A) deals.

. Wanting to ensure a smooth Post-Merger Integration (PMI) process.

. Facing challenges with corporate culture conflicts, overlapping processes, or difficulties in aligning systems.

. Wishing to turn M&A into a strategic leverage rather than just a financial transaction.

3. Value Gained

After the course, participants will be able to:

. Understand the M&A integration process and key factors for success.

. Apply the 7 OPEX pillars to build a comprehensive integration plan.

. Manage risks, reduce cultural conflicts, and enhance team engagement.

. Optimize processes, systems, and technology post-M&A.

. Create synergy value and improve long-term competitive advantage.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

CUSTOMER-CENTRIC STRATEGY

1. Overview

The course focuses on Customer-Centric Strategy – a strategy that places the customer at the center, aiming to shape all business decisions based on customer value and experience. Participants will be equipped with the mindset and methods to align strategy – operations – corporate culture in a customer-driven direction, thereby creating competitive differentiation and sustainable growth.

2. Suitable for Businesses

This course is suitable for businesses:

. Wanting to build a long-term competitive advantage through superior customer experience.

. Facing a gap between business strategy and customer expectations.

. Needing to shift from a product-driven to a customer-driven mindset.

. Aiming for revenue growth by enhancing customer satisfaction and loyalty.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of a customer-driven strategy (Customer-Centric Strategy).

. Learn how to build a Customer Journey Map and align it with the overall strategy.

. Design KPI/OKR systems to measure customer experience effectiveness.

. Apply the 7 OPEX pillars to ensure the customer strategy is linked to operational effectiveness.

. Foster a customer-centric organizational culture at all levels.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

COMPETITIVE STRATEGY

1. Overview

The course focuses on Competitive Strategy – an approach to strategy that helps businesses analyze competitors, position core capabilities, and build a sustainable competitive advantage based on an Operational Excellence (OPEX) mindset. Participants will explore models such as Porter’s Five Forces, Value Chain Analysis, combined with the 7 OPEX pillars to create a strategy that is both competitive and operationally effective.

2. Suitable for Businesses

This course is suitable for businesses:

. Operating in markets with intense competition, with both domestic and international competitors.

. Looking for ways to position themselves differently instead of competing in a price war.

. Needing tools to analyze competitors and compare capabilities based on data.

. Wishing to link competitive strategy with practical operational capabilities.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of competitive strategy and the role of OPEX in positioning.

. Apply Porter’s Five Forces and Value Chain Analysis to analyze the market and competitors.

. Identify core competitive advantages and how to sustain them over the long term.

. Design a competitive strategy based on differentiation, cost leadership, or niche focus.

. Learn how to integrate competitive strategy with processes, technology, and people to optimize effectiveness.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

CHANGE MANAGEMENT FOR EXECUTIVES

1. Overview

The course focuses on Change Management – the art and science of managing change within an organization, particularly for leadership. In the context of businesses frequently facing digital transformation, restructuring, or M&A, the role of leadership is not only to provide direction but also to guide people through resistance, build a culture of adaptability, and ensure sustainable implementation of change.

2. Suitable for Businesses

This course is suitable for businesses:

. Currently undergoing large-scale transformations (digitalization, restructuring, M&A).

. Facing difficulties in reducing employee resistance to change.

. Wanting to develop middle management into change agents.

. Needing a clear change management framework to ensure effective strategy execution.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of change management and the critical role of leadership.

. Apply well-known change models (such as Kotter’s 8 Steps, ADKAR) combined with the OPEX mindset.

. Learn how to communicate effectively, build consensus, and reduce resistance during the change process.

. Develop a team of Change Agents and mechanisms for monitoring – measuring – reinforcing change.

. Shape an adaptive culture that enables sustainable development in a volatile environment.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.1.

BUILDING RESILIENT ORGANIZATIONS

1. Overview

The course focuses on Change Management – the art and science of managing change within an organization, particularly for leadership. In the context of businesses frequently facing digital transformation, restructuring, or M&A, the role of leadership is not only to provide direction but also to guide people through resistance, build a culture of adaptability, and ensure sustainable implementation of change.

2. Suitable for Businesses

This course is suitable for businesses:

. Currently undergoing large-scale transformations (digitalization, restructuring, M&A).

. Facing difficulties in reducing employee resistance to change.

. Wanting to develop middle management into change agents.

. Needing a clear change management framework to ensure effective strategy execution.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of change management and the critical role of leadership.

. Apply well-known change models (such as Kotter’s 8 Steps, ADKAR) combined with the OPEX mindset.

. Learn how to communicate effectively, build consensus, and reduce resistance during the change process.

. Develop a team of Change Agents and mechanisms for monitoring – measuring – reinforcing change.

. Shape an adaptive culture that enables sustainable development in a volatile environment.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

DATA-DRIVEN STRATEGY

1. Overview

The course focuses on Data-Driven Strategy – a strategy based on data that helps businesses make accurate decisions, minimize risks, and optimize operational efficiency. Participants will be guided on how to transform data into strategic information, combined with an Operational Excellence (OPEX) mindset to turn data into a competitive advantage and a foundation for sustainable growth.

2. Suitable for Businesses

This course is suitable for businesses:

. Looking for ways to make data-driven decisions rather than relying on intuition.

. Having large amounts of data but not yet leveraging it to create strategic value.

. Wanting to build systems for measurement, analysis, and transparent reporting.

. Currently undergoing digital transformation and need to link data with business strategy.

3. Value Gained

After the course, participants will be able to:

. Understand the concept of Data-Driven Strategy and its role in modern management.

. Learn how to transform data into strategic insights for decision-making.

. Design KPI/OKR systems and dashboards based on real data.

. Apply the Operational Excellence mindset to align data with the 7 pillars of operational excellence.

. Build data analysis capabilities as a long-term competitive advantage.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

SUSTAINABILITY & ESG INTEGRATION IN STRATEGY

1. Overview

The course focuses on Sustainability & ESG Integration – how to integrate Environmental (E), Social (S), and Governance (G) factors into business strategy. Participants will be guided on how to make sustainability a core capability that not only meets compliance and investor expectations but also creates long-term value for both the business and the community. Combined with the Operational Excellence (OPEX) mindset, organizations will learn how to link sustainability goals with operational effectiveness and business growth.

2. Suitable for Businesses

This course is suitable for businesses:

. Preparing for or already involved in sustainability/ESG reporting.

. Looking to integrate ESG into their strategy, rather than treating it as just a compliance activity.

. Under pressure from investors, customers, or the international market regarding sustainability commitments.

. Wanting to build a sustainable brand to enhance trust and competitive advantage.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of ESG and global sustainability trends.

. Learn how to integrate ESG goals into business strategy.

. Build an ESG strategy map aligned with the 7 OPEX pillars.

. Create mechanisms for measuring, reporting, and communicating ESG transparently.

. Turn sustainability into a long-term competitive advantage.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

AGILE STRATEGY

1. Overview

The course focuses on Agile Strategy – the mindset and methods for building flexible strategies in a world that is volatile, uncertain, complex, and ambiguous (VUCA). Instead of rigid, long-term plans, participants will be guided on how to design flexible strategies, experiment quickly, and continuously adjust to align with the market, technology, and customer needs. Combined with an Operational Excellence (OPEX) mindset, businesses can maintain long-term direction while adapting quickly in the short term.

2. Suitable for Businesses

This course is suitable for businesses:

. Operating in a highly competitive environment with rapid changes.

. Wanting to avoid risks from long-term strategies that lack flexibility.

. Needing to shift from traditional management practices to an agile management model.

. Seeking methods to align strategy, processes, technology, and people within a flexible system.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of Agile Strategy and how it differs from traditional strategic management.

. Learn how to apply PDCA loops and Agile methods to build flexible strategies.

Design short-term, medium-term, and long-term strategies with high adaptability.

. Integrate Operational Excellence thinking to ensure that flexible strategies remain aligned with operational effectiveness.

. Enhance leadership, coordination, and decision-making capabilities in a volatile environment.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

STRATEGIC RISK MANAGEMENT &

BUSINESS CONTINUITY

1. Overview

The course focuses on Strategic Risk Management – an approach to managing strategic risks to protect and strengthen the long-term value of a business. Combined with Business Continuity Management (BCM), participants will be guided on how to create a Business Continuity Plan (BCP) to ensure the organization maintains stable operations even in the face of crises, supply chain disruptions, natural disasters, or pandemics. With an Operational Excellence (OPEX) mindset, businesses can both minimize risks and seize opportunities during crises.

2. Suitable for Businesses

This course is suitable for businesses:

. Operating in high-risk environments or those vulnerable to disruptions.

. Wanting to build a strategic risk management system aligned with long-term development plans.

. Looking for solutions to protect core operations in the event of sudden incidents.

. Needing to enhance crisis response capabilities and operational reliability with customers, investors, and partners.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of strategic risk management and its role in operations.

. Learn how to build a comprehensive Enterprise Risk Management (ERM) Framework.

. Design a Business Continuity Plan (BCP) and Disaster Recovery mechanisms.

. Establish systems for monitoring, early warning, and crisis management.

. Apply Operational Excellence thinking to turn risk management into a competitive advantage.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

GROWTH STRATEGY

1. Overview

The course focuses on Growth Strategy – a comprehensive growth strategy that helps businesses expand their markets, products, and business models. Instead of focusing solely on short-term revenue growth, participants will be guided on how to identify core growth drivers, assess new opportunities, and optimize resources to build a sustainable and scalable growth strategy. The course is tightly integrated with an Operational Excellence (OPEX) mindset to ensure that growth is aligned with operational efficiency.

2. Suitable for Businesses

This course is suitable for businesses:

. Looking for opportunities to expand their markets both domestically and internationally.

. Wanting to diversify products/services to reduce dependency risks.

. Needing a clear growth strategy framework to attract investors and strategic partners.

. Wanting to ensure that rapid growth does not lead to increased waste or operational risks.

3. Value Gained

After the course, participants will be able to:

. Understand the principles of growth strategy and popular models (such as Ansoff Matrix, Blue Ocean Strategy).

. Identify growth drivers from markets, products, customers, and business models.

. Assess the feasibility and risks of each growth strategy.

. Learn how to implement market and product expansion strategies aligned with core capabilities.

. Integrate Operational Excellence thinking to ensure sustainable and efficient growth.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

INNOVATION DRIVEN STRATEGY

1. Overview

The course focuses on Innovation-Driven Strategy – a strategy based on creativity that helps businesses create a sustainable competitive advantage and achieve long-term growth. Instead of incremental improvements, participants will learn how to make innovation the central driving force of their strategy, combining it with Operational Excellence (OPEX) to ensure that creative ideas are always aligned with execution capabilities and operational effectiveness.

2. Suitable for Businesses

This course is suitable for businesses:

. Looking for ways to differentiate in highly competitive markets.

. Wanting to make creativity a core part of their strategy rather than a disconnected activity.

. Needing to connect creative strategy with operational strategy to optimize resources.

. Aiming for sustainable growth through innovative products, services, or business models.

3. Value Gained

After the course, participants will be able to:

. Understand the role of creativity in business strategy.

. Learn how to build a creative roadmap aligned with strategic goals.

. Combine Design Thinking and the Creative Roadmap to turn ideas into real value.

. Build a creative ecosystem that integrates people, processes, and technology.

. Turn creativity into a core capability and a long-term advantage.

4. Duration & Outline

The duration and detailed content are designed flexibly based on the specific requirements of each business.

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