ECOSYSTEM
J&P GLOBAL
Headquartered in the United States, J&P Global is the main office of John&Partners, a company providing consulting, training, and coaching services in Operational Excellence (OPEX), Lean Six Sigma, strategy, leadership, management, franchise, and AI applications valuable for business.
We deliver services to organizations and individuals worldwide in operational optimization, leadership and management development, competitive capability enhancement, market expansion, and building high-performance workplaces.
Our OPEX methodology is built on two layers:
. 7 international standard focus areas: Strategy, Processes, People, Quality, Technology, Innovation, Sustainability – a comprehensive roadmap for business development.
. 7 exclusive execution pillars of J&P Global: Lean, Six Sigma, Value Chain, Value Innovation, Value AI, High-Performance Workplace, Customer Experience (CX) – practical tools for real-world execution.
By combining a global roadmap with actionable tools, J&P Global has become a trusted partner for individuals and organizations seeking operational optimization, sustainable growth, leadership excellence, and business expansion through consulting, coaching, and training.
OPEX PLAYBOOKS
OPEX Playbooks are a system of tactical playbooks designed to support leaders, teams, and entrepreneurs in bridging strategy and execution, integrating concepts such as Lean, Six Sigma, Strategy, Leadership, Finance, Sales, Marketing, Innovation, AI, Customer Experience (CX), and Sustainability into daily operations in a concrete and systematic way.
Unlike typical theoretical materials, each Playbook is built as a practical tool that can be applied, repeated, and scaled. They help users implement best practices, link actions to objectives and KPIs, and focus resources on activities that deliver real value.
Each Playbook follows a structure consisting of 8 sections:
. Problem Statement – identifying the issue to be solved
. Framework & Core Concepts – presenting the framework and core concepts
. Step-by-Step Guide – detailed step-by-step instructions
. Templates & Checklists – forms and checklists
. Exercises – practical exercises for reinforcement
. Roadmap – phased implementation roadmap
. Action Steps Summary – summary of key action steps
. Conclusion + Call to Action – conclusion and next steps
OPEX Playbooks are developed based on over 15 years of experience in consulting, system design, and practical implementation across various industries. They are designed to serve as ready-to-use guides, minimizing risk and maximizing implementation effectiveness.
The target audience for OPEX Playbooks is diverse: from SMEs, startups, leaders, and managers, to consultants, trainers, and large corporations seeking to expand the adoption of Operational Excellence within their organizations.
The usage process is simple: Select – Pay – Download – Apply. All Playbooks are in digital format, convenient for immediate deployment without complex installation.
AI SMARTUP
AI SMARTUP provides a comprehensive system of programs for SMEs, Solopreneurs, and Startups, built on the proprietary SMARTUP Model – a 10-factor framework that helps entrepreneurs design solutions, manage resources, leverage technology, optimize profits, and achieve sustainable growth.
Differentiator: All programs integrate effective AI thinking and applications, enabling participants not only to develop their businesses but also to apply AI tools and mindset meaningfully in practice.
SME:
. Fundamental (16 weeks) – for small businesses, standardizing operations and building sustainable growth.
. Advanced (20 weeks) – for medium-sized enterprises, upgrading systems and expanding regionally & globally.
Solopreneurs:
. Foundation & Development (16 weeks) – building a lean, profitable business model.
. Scale & Global (12 weeks) – standardizing operations, diversifying income, and expanding internationally.
Startups:
. Ignite Lite (16 weeks) – an acceleration program combining teaching, mentoring, and AI application.
. Spark (16 weeks) – online learning, connecting with the AI SMARTUP ecosystem.
Specialized Accelerator Programs (1–2 weeks): Fundraising, AI in business, Growth Strategy, Product-Market Fit, Expansion, Finance, Leadership, Lean Business Model.
With the SMARTUP framework and AI integration, AI SMARTUP helps entrepreneurs turn strategy into action, optimize operations, and expand sustainably into the global market.
E2E LAUNCH
E2E Launch is a comprehensive support program designed for investors, entrepreneurs, and brand owners who wish to build and operate a business in the U.S. without needing to be physically present. With the unique “You Invest – We Operate” model, E2E Launch provides an end-to-end solution, helping clients save time, minimize risks, and focus on strategic vision rather than getting caught up in initial operational tasks.
The key differentiator of E2E Launch is its ability to cover the entire business journey: from company formation, brand design, market research, product/service development, to import – warehousing – distribution, sales channel setup, customer service, marketing, and periodic growth reporting. Every step is executed following Operational Excellence (OPEX) standards to ensure efficiency, transparency, and sustainability.
The program is flexibly designed for various participants:
. Aspiring entrepreneurs with only an initial idea who need a system to transform it into a real business.
. Business owners aiming to expand their brand to the U.S. market with professional legal and operational foundations.
. Investors seeking additional income through a business operated on their behalf.
. Applicants needing a practical business system to support visa applications such as E-2, L-1, EB-1C.
With an internationally experienced team that has executed projects in the U.S., Europe, and Asia, E2E Launch goes beyond consulting to directly operate and implement business operations. The OPEX methodology is applied throughout to ensure transparency, process standardization, cost optimization, and to create a foundation for sustainable growth.
BIZINSIDER
BizInsider is an online publication focused on analyzing and sharing knowledge about business, strategy, leadership mindset, and particularly Operational Excellence (OE), Lean Six Sigma (LSS), along with emerging AI trends in modern management. The publication was founded and edited by Dr. Ngô Công Trường, recognized by the American Society for Quality in 2021 as one of the top 40 Operational Excellence experts globally.
BizInsider’s content is developed with a focus on in-depth analysis, providing frameworks, management tools, and real-world case studies to help readers gain practical insights for business operations and decision-making. Topics range from sustainable development strategy, lean operations, process optimization, resource management, to business model innovation and AI applications in management.
In addition to regular articles, BizInsider organizes online discussion sessions and specialized deep-dive topics, creating a space for readers, experts, and managers to exchange experiences, ask questions, and share practical perspectives.
BizInsider serves a community of entrepreneurs, managers, consultants, investors, and individuals interested in strategic thinking and operational capability in the context of globalization and digital transformation.
FRANUNI
FranUni is a company specializing in comprehensive training programs for Franchisors (brand owners), Franchisees (franchisees), and Franchise Consultants. With the goal of becoming a deep educational platform for franchise business, FranUni offers a well-structured, easy-to-apply learning journey that equips learners with both foundational knowledge and practical skills to succeed in the franchise sector.
A key distinguishing feature of FranUni is its combination of franchise expertise and the Operational Excellence (OPEX) methodology – an advanced set of management tools and thinking that has been widely applied globally. As a result, the programs focus not only on theory but also on solving real-world challenges, from operations management, process optimization, system development to scaling and sustainable growth.
With a team of experienced experts and modern training methods, FranUni aims to help students learn through practice, develop a comprehensive management mindset, and enhance their ability to implement strategies in a dynamic business environment. This is where Franchisors, Franchisees, and Franchise Consultants can find practical, real-world, and effective knowledge to create sustainable value within the franchise ecosystem.
CRMBRIGHT
CRM Bright is a comprehensive automation platform for sales and marketing, powered by AI technology, designed to help businesses improve operational efficiency, save time, and track revenue by automating thousands of daily tasks.
With CRM Bright, businesses can:
. Attract leads through landing pages, drag-and-drop forms, interactive surveys, integrated appointment scheduling, and incoming call systems.
. Engage and follow up with customers automatically across multiple channels such as voicemail, email, SMS, proactive calling, and Facebook Messenger.
. Process orders quickly by enabling online payments, scheduling appointments, and tracking the sales pipeline all on a single platform.
. Manage all operations from a central dashboard, providing a clear, visual overview of customer flow and revenue tracking.
The platform offers support packages such as Basic and Advanced, with pricing ranging from a few hundred to several thousand USD per year, including software configuration, consultancy, documentation, technical support, and data migration.
XPERTPRO.AI
XpertPro.AI is a platform focused on developing custom artificial intelligence (AI) solutions, with a particular emphasis on GPT models and automation tools. XpertPro.AI's core operations involve designing, building, integrating, and supporting the deployment of AI applications tailored to the specific needs of individuals, businesses, and organizations of various scales.
The product and service offerings of XpertPro.AI are diverse, ranging from custom GPT models, virtual assistants, task management systems, to workflow automation solutions. The key highlight is the combination of AI technology with practical application in operations, enabling organizations to leverage technology in a way that suits their specific context.
In addition, XpertPro.AI offers solution packages in various forms, with online deployment mechanisms and global support. This allows users from different markets to access and apply AI tools according to their specific needs, from individual entrepreneurs to established businesses.
XPERTBRAINS
XpertBrains is an online training and consulting platform focused on Lean Six Sigma, Scrum & Agile, Sales & Marketing, Risk Management, and Professional Negotiation programs. With over 15 years of experience in Lean Six Sigma training and operational certification, XpertBrains has built a strong reputation in the field of operational excellence.
The training programs offered by XpertBrains cover various levels, including Yellow Belt, Green Belt, and Black Belt in Lean Six Sigma, along with professional certifications such as Risk Management Professional (RMP), Professional Negotiation (NA™, NP™), and internationally recognized Scrum & Agile certifications. Online proctored certification exams are also available to ensure fairness and integrity throughout the testing process.
Some key features of XpertBrains include:
. Globally recognized certifications in Lean Six Sigma and quality management.
. Top-tier experts in the field of Operational Excellence (OPEX), recognized in the Top 40 International Experts.
. A training method that combines theory, real-life scenarios, and hands-on implementation, fostering a connection between learning and practical application.
XpertBrains is suitable for a wide range of individuals, including managers, operations teams, consultants, professionals, and businesses aiming to enhance their quality management, flexible operations, and business development through structured and in-depth training programs.
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